CHAMARIPA Return Policys

Most of the international customers are satisfied with our high quality Chamaripa elevator shoes, and we will keep going forever.

If you have any comments and suggestions, please contact us by email: sophia@highershoes.com and phone call: 0086-15302258511, then we will revert to you accordingly within 24 hours.We are comitted to addressing comments and suggestions in a timely fashin. Pleease contact us by email and phone, we will get back to you within the following 24 hours.

If loving our Chamaripa elevator shoes, then advise us and be in touch.

If you want to change the shoes colors, size or other material, please contact us and we will provide you private tailored service.

Return and Replacement:

We only accept 7 days return policy when you receive the package. When you receive the package and found that it have the quality problem, please email us photos about this problem, and then we will try our best to help you to solve it as soon as possible!

  • 1.Exchanges & refunds are only available for defecting shoes.
  • 2.Clearance items (include special promotion styles) are not refunded.
  • 3.Once an exchange is issued, refunds are no longer accepted.
  • 4.If return, shoes should be returned in original condition without any creases on upper or marks on the outsoles or other scratches, along with shoe bags& box. Then the buyer will take a responsibility of courier cost..
  • 5.Any freebies included must be returned. If not, the retail price of the extras would be deducted from the refund.
  • 6.The cost of shipping for your return will be deducted from your total.
  • 7.To avoid a restocking fee, all packaging must be returned with the shoes.
  • 8.Refunds can not be issued after an exchange has been made

Submit your refund/exchange order information: